Terms of Service & End User License Agreement
1. Agreement to Terms
These Terms of Service ("Terms") govern your use of the mobile applications and websites operated by ENTROPY LLC ("Entropy", "we", "us", or "our"), including ShiftRunner: Tip Tracker, Felt Runner, and entropyconcepts.com. By downloading, accessing, or using our applications or websites, you agree to these Terms and our Privacy Policy.
If you download our applications from the Apple App Store, Apple's Standard Licensed Application End User License Agreement (EULA) also applies as a supplement to these Terms.
2. Subscriptions, Free Trials & In-App Purchases
Both ShiftRunner: Tip Tracker ("Shift Runner Pro") and Felt Runner ("All-Games Monthly Pass", "All-Games Lifetime Unlock", and individual game unlocks) offer optional paid features via in-app purchases processed by Apple (App Store) or Google (Google Play).
- Auto-Renewing Subscriptions: Monthly and annual subscriptions automatically renew at the end of each billing cycle at the price displayed in your local currency at the time of purchase unless cancelled at least 24 hours before the end of the current period. Your Apple ID or Google Play account will be charged for renewal within 24 hours prior to the end of the current period.
- Free Trials: Where offered, a free trial automatically converts into a paid auto-renewing subscription unless you cancel at least 24 hours before the trial period expires. Any unused portion of a free trial is forfeited when you purchase a subscription.
- One-Time & Lifetime Purchases: Lifetime unlocks and single-game unlocks are non-consumable, one-time purchases tied to your store account (or your ShiftRunner account, as applicable) and do not auto-renew.
- Managing & Cancelling Subscriptions: You can manage or cancel your subscription at any time in your device's Apple ID Subscription settings or Google Play Subscriptions settings. Cancelling stops future billing cycles, and you will retain access through the end of your current paid period. Uninstalling an app or deleting an account does not automatically cancel an active store subscription.
- Refunds: All billing and refund requests are handled directly by Apple (reportaproblem.apple.com) or Google Play Support under their respective store policies.
3. Application-Specific Terms
ShiftRunner: Tip Tracker — Not Financial, Tax, or Legal Advice:
ShiftRunner is a personal earnings and shift-tracking utility. All statistics, projections, and summaries are generated from data you manually enter. ENTROPY LLC does not guarantee the accuracy of calculations for tax filing, payroll verification, or legal reporting. Always consult a qualified tax or financial professional. You are responsible for maintaining the confidentiality of your account credentials.
Felt Runner — Educational Dealer Training Only (No Real-Money Gambling):
Felt Runner is strictly an educational and vocational training simulator designed to help prospective and current casino table-game dealers practice payout arithmetic, card handling procedures, and house rules. Felt Runner does not offer real-money gambling, wagering, or prizes of monetary value.
4. Intellectual Property & Acceptable Use
All software, interfaces, graphics, trademarks (including ENTROPY LLC, Burn It™, ShiftRunner, and Felt Runner), and proprietary game mechanics are owned by ENTROPY LLC and protected by applicable intellectual property laws. You may not copy, reverse-engineer, decompile, distribute, or attempt to disrupt our services or servers.
5. Disclaimer of Warranties & Limitation of Liability
Our applications and websites are provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind, whether express or implied. To the fullest extent permitted by applicable law, ENTROPY LLC shall not be liable for any indirect, incidental, consequential, or punitive damages, or any loss of data, income, or profits arising out of your use of our services. Our total aggregate liability for any claim shall not exceed the amount you paid to us for the applicable app in the twelve (12) months preceding the claim.
6. Governing Law & Contact Information
These Terms are governed by the laws of the State of New Hampshire, USA, without regard to conflict-of-law principles. For questions regarding these Terms, please contact:
ENTROPY LLC
221 Main St Ste R, Nashua, NH 03060, USA
Email: contact@entropyconcepts.com · info@entropyconcepts.com